--- title: "U-Line error code 13" description: "U-Line error code 13: Auger error. In plain terms, the auger — the screw that pushes and compacts nugget ice out of the freezing cylinder." url: "https://ulinemiami.support/error-codes/error-code-e13/" date_modified: "2026-08-30" Appliance type: "Ice machines" --- # U-Line error code 13 ### What 13 means, in the maker’s own words Auger error. In plain terms, the auger — the screw that pushes and compacts nugget ice out of the freezing cylinder. A word about where this number comes from, because it changes what it is worth. U-Line prints two lists in the same manual. One is the control board’s — every number the board can log, whether or not the machine in front of you has the part. The other is that model’s own service menu, which writes ‘Does not apply to this model’ against what the unit cannot raise. This number is on the first list and on none of the second lists in the forty-four manuals we read. The meaning below is the maker’s; whether it can reach your unit depends on whether your unit has the hardware. ### Quoted rather than interpreted > E13: (displayed as 13): Auger error. From ERROR CODES, Troubleshooting Extended, in a User Guide & Service Manual downloaded from U-Line’s own site. Nothing on this page is decoded beyond what that sentence says. ### Whether it can reach your machine at all This number is on the control board’s printed list and in no model’s own service menu among the forty-four manuals read for this site — every menu that names it says “Does not apply to this model”. That is not a gap in our research; it is the difference between what a board can log and what a machine can raise. Whether it applies to your unit depends on whether your unit has the hardware behind it, and that is a question worth asking rather than assuming in either direction. ### What to do about it - Stop using it. An auger that has jammed is a motor pushing against something solid, and leaving it to keep trying is how a gearbox becomes the bill. - Note what the ice was doing beforehand. Nugget ice that came out wet, then slushy, then stopped is a different story from an auger that seized while the machine sat unused. - Check the cleaning history. The maker signals for a cleaning cycle every six cumulative months of ice making, and a machine that has never had one is the machine this problem finds. - Ask for the error log to be read. On this make the numbers live in the control’s service menu — a hidden key held for ten seconds, then option 14 on the older boards and option 21 on the current ones — and the log scrolls the errors in the order they happened. ### Where this goes next The job this usually becomes is [nugget ice machine and auger repair](/services/nugget-ice-machine-and-auger-repair/), and every one of those pages carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call [(305) 851-2207](tel:+13058512207) and describe what the display is doing before booking anything. **u line ice maker code 13** and **uline ice maker leaking water with code 13**. The auger belongs to a nugget machine, which is one model in this catalog — and it is on the printed list in the manual of a solid-door refrigerator that has never had one. On the control board's list; no model's own service menu claims it What this one means What 13 means, in the maker’s own words Auger error. In plain terms, the auger — the screw that pushes and compacts nugget ice out of the freezing cylinder. A word about where this number comes from, because it changes what it is worth. U-Line prints two lists in the same manual. One is the control board’s — every number the board can log, whether or not the machine in front of you has the part. The other is that model’s own service menu, which writes ‘Does not apply to this model’ against what the unit cannot raise. This number is on the first list and on none of the second lists in the forty-four manuals we read. The meaning below is the maker’s; whether it can reach your unit depends on whether your unit has the hardware. Quoted rather than interpreted E13: (displayed as 13): Auger error. From ERROR CODES, Troubleshooting Extended, in a User Guide & Service Manual downloaded from U-Line’s own site. Nothing on this page is decoded beyond what that sentence says. Whether it can reach your machine at all This number is on the control board’s printed list and in no model’s own service menu among the forty-four manuals read for this site — every menu that names it says “Does not apply to this model”. That is not a gap in our research; it is the difference between what a board can log and what a machine can raise. Whether it applies to your unit depends on whether your unit has the hardware behind it, and that is a question worth asking rather than assuming in either direction. What to do about it Stop using it. An auger that has jammed is a motor pushing against something solid, and leaving it to keep trying is how a gearbox becomes the bill. Note what the ice was doing beforehand. Nugget ice that came out wet, then slushy, then stopped is a different story from an auger that seized while the machine sat unused. Check the cleaning history. The maker signals for a cleaning cycle every six cumulative months of ice making, and a machine that has never had one is the machine this problem finds. Ask for the error log to be read. On this make the numbers live in the control’s service menu — a hidden key held for ten seconds, then option 14 on the older boards and option 21 on the current ones — and the log scrolls the errors in the order they happened. Where this goes next The job this usually becomes is nugget ice machine and auger repair, and every one of those pages carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call [(305) 851-2207](tel:+13058512207) and describe what the display is doing before booking anything. u line ice maker code 13 and uline ice maker leaking water with code 13. The auger belongs to a nugget machine, which is one model in this catalog — and it is on the printed list in the manual of a solid-door refrigerator that has never had one. --- **[Read full article: U-Line error code 13](https://ulinemiami.support/error-codes/error-code-e13/)**