Error code
U-Line error code 10
U-Line error code 10: Door 2 open. Worth its own page for one reason: the manual says it plainly — displayed as 10. Which machines can actually raise it, where the number lives on this make, and what to do next.
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What we can confirm
Code 10, from the manufacturer's own documentation
A code is only meaningful together with the machine showing it — the same digits mean different things on different equipment.
The code
10
Door 2 open. Worth its own page for one reason: the manual says it plainly — displayed as 10. The board logs E10 and the display shows two digits, so what the owner reports is a bare number rather than a code, and searching for it as an error code finds nothing.
or call (305) 851-2207
What it narrows down to
Door 2 open. Worth its own page for
Diagnostic
From $95, credited to the repair
On the same appliance
What else belongs to the ice machines
On this make a code belongs to the appliance rather than to a product line. These are the other conditions this machine can display, and the models that can show this one — a display often has more than one thing to say, and the model number decides what any of it costs to put right.
Other codes this appliance can display
Door 1, the upper door on a two-door
Door 2 — the lower door of a
Thermistor 1 open. In plain terms, the cabinet
Thermistor 2 open. In plain terms, the evaporator
Thermistor 1 shorted. In plain terms, the cabinet
Thermistor 2 shorted. In plain terms, the evaporator
The drain pump circuit is open. The maker
Thermistor 4 open. In plain terms, the fourth
Thermistor 4 shorted. In plain terms, the same
Water level (tray or reservoir) high. In plain
Water level low. In plain terms, the water
Auger error. In plain terms, the auger —
The same digits mean different things on different equipment. Search the full code list
In more detail
About U-Line error code 10
What 10 means, in the maker's own words
Door 2 open. Worth its own page for one reason: the manual says it plainly — displayed as 10. The board logs E10 and the display shows two digits, so what the owner reports is a bare number rather than a code, and searching for it as an error code finds nothing.
Quoted rather than interpreted
E10: (displayed as 10): Door 2 open
From ERROR CODES, Troubleshooting Extended, in a User Guide & Service Manual downloaded from U-Line's own site. Nothing on this page is decoded beyond what that sentence says.
Where this number actually lives
Not on your display. Every U-Line manual that carries a code table says the same sentence: all errors are logged in memory, and only the door error is displayed and has an audible signal. So unless this is a door, you will not see it — it is in an error log reached by holding a hidden key for ten seconds and scrolling to the log option. That is worth knowing before you spend an evening looking for a number the appliance was never going to show you.
What to do about it
- Read it as a door, not as a problem. Ten is the second door on this control.
- Close it and see whether it clears.
- Ask for the error log to be read. On this make the numbers live in the control's service menu — a hidden key held for ten seconds, then option 14 on the older boards and option 21 on the current ones — and the log scrolls the errors in the order they happened.
- Have the model and serial numbers ready. They are on a plate on the upper right or the rear wall of the interior, and the board also has to be programmed to the right model number for its own diagnostics to mean anything.
Where this goes next
The job this usually becomes is diagnostic visit, and every one of those pages carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call (305) 851-2207 and describe what the display is doing before booking anything.
People searching u line error code 11 and its neighbors are reading two digits off an ice machine's display. Ten is the door; eleven, twelve and thirteen are water and the auger.
This article is based on:
- Official manufacturer documentation
- Internal repair procedures
- Technician repair history
- Company quality standards